Most vehicle manufacturers follow the principle of “No lawyer, no money.” In other words, they count on being able to outmaneuver the consumer who hasn’t retained a Lemon Law attorney. While Massachusetts Lemon Law may allow consumers to file claims and represent themselves in arbitration hearings, you’ll only be on equal footing if you have an advocate at your side. A lemon lawyer can present your case to the arbitrator or go to court and can call and question witnesses. His or her expertise enables your attorney to easily dispute the manufacturer’s testimony.
But perhaps the most important reason to hire a Lemon Law lawyer is that it sends a clear signal to the manufacturer that you are serious about your claim, and are willing to sue them in order to get justice. Vehicle manufacturers have powerful legal teams that are adept at avoiding or stalling Lemon Law claims, and often only obey the law when they’re faced with the threat of a lawsuit by Lemon Law experts. When they are, they usually settle very quickly, since they know that the cost of going to court will be much higher. For these reasons, it's in your best interest to have an advocate who knows the law and works on your behalf.
Keep in mind that, if you go to court, you shouldn’t have to pay a lemon lawyer to handle your Lemon Law case. That's because the law says that the manufacturer is responsible for paying the consumer’s attorney’s fees in successful Lemon Law claims.
A good attorney specializing in MA lemon law will work on your behalf to get the compensation to which you’re entitled – typically in the form of a refund, a replacement vehicle, or a cash settlement. Your Lemon Law attorney will ask you for all of your records, such as repair orders and correspondence, that pertains to your lemon. Your lawyer will conduct a thorough investigation of your vehicle’s repair history, then present the manufacturer with a statement outlining your case and demanding full recovery. More often than not, the manufacturer will settle; if not, though, your Lemon Law attorney should be prepared to sue the manufacturer. Your lawyer should be able to resolve your case within one to two months.